I ran into an problem fairly a although back in which I needed to login to someone's computer remotely.  It was a friend and they were getting some problems with their laptop or computer that they just couldn't convey to me more than the telephone.  And honestly, I didn't really feel like driving half an hour away to their house at 8:30 in the evening.  So, I decided to give Teamviewer a attempt.
It was by far one of the easiest remote customers I have ever used.  In my case, I
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